Support - Halatack HAI
Frequently Asked Questions
Why is my device locked from taking the Test of Slander?
Your device may be locked for 48 hours due to an incomplete test attempt, violation (e.g., exiting full-screen), or failure. Use the admin bypass code or contact the HB Tribunal below.
How do I take the Test of Slander?
The Test of Slander is a secure, full-screen test. Access it via the Test Portal. Do not open other tabs, use shortcuts, or exit full-screen, or the test will void and lock your device for 48 hours.
What happens if I exit full-screen during the test?
Exiting full-screen mode will immediately void the test and lock your device for 48 hours. Contact the HB Tribunal for an override.
How do I upload my test certificate?
After passing the Test of Slander, return to the Registration Portal, Step 3, and upload your certificate (PDF format).
I forgot my admin bypass code. What do I do?
Contact the HB Tribunal via the form below using your @halatack.com or @agents.halatack.com email to request a new override code.
Contact HB Tribunal
Only authorized Halatack agents with @halatack.com or @agents.halatack.com emails may submit requests.
Request Submitted
Your support request has been sent to the HB Tribunal. Expect a response within 24 hours.